Shipping policy

# Shipping Policy — Weyva

## Processing Time
Orders are processed within 1-2 business days of purchase.

## Delivery Time
Once shipped, orders typically arrive within **7-14 business days** across the UK.

We know that's not instant — we'd rather tell you the honest timeframe upfront than surprise you later. If you need something faster, feel free to contact us before ordering and we'll let you know your options.

## Shipping Cost
Free shipping on all UK orders.

## Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your Weyva Companion's journey to you.

## Delays
Occasionally, delays happen due to customs processing or courier volume outside of our control. If your order is taking longer than expected, please reach out to us at [your contact email] and we'll look into it right away.

## Lost or Damaged Items
If your order arrives damaged, or doesn't arrive within 30 days of shipping, contact us and we'll sort out a replacement or refund — no hassle.

## Questions?
Reach out anytime at [your contact email]. We're a small, independent shop and we genuinely want your experience to be a good one.

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## Notes before publishing
- Replace [your contact email] with your real support email
- The 7-14 day window matches your actual AliExpress "Choice" shipping — don't shorten this just to sound better, since it needs to match reality
- If you later switch to a faster supplier or hold stock yourself, update this policy to match — never advertise a delivery time you can't actually meet